The Orange County Convention Center (OCCC) has received TripAdvisor’s 2017 Certificate of Excellence, an honor given to businesses that consistently deliver a high quality of customer service.
This is the third time the OCCC has received the honor in as many years.
The Certificate of Excellence takes into account the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.
“TripAdvisor is excited to announce the recipients of the 2017 Certificate of Excellence, which celebrates hospitality businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, TripAdvisor’s Vice President of Industry Marketing. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”