Our amenities are what make us the gold standard at the Orange County Convention Center (OCCC). We strive to provide superior service and convenience to attendees, letting them relax and enjoy their time at your event. Our staff and partners are ready to serve to your needs during any event, at any time.

Amenities including high speed Wi-Fi, business centers, and many on-site dining options are where we set the bar high in convenience. We are committed to providing the service one would expect from The Center of Hospitality and a rewarding experience to each and every visitor at the OCCC. Please note the OCCC is cashless and accepts Visa, Master Card, American Express, Discover, Apple Pay and Google Pay.

The OCCC is cashless and accepts Visa, Master Card, American Express, Discover, Apple Pay and Google Pay. For the convenience of visitors, there are ATMs located in each lobby of the North, South and West concourses.

The FedEx Office business centers are located in both the West and the North/South concourses.

FedEx Office provides the following services:

  • Faxing
  • Packing
  • Shipping & Receiving
  • Computer Rentals
  • Email & Internet Browsing
  • Office Supplies
  • Photocopying
  • Signs/Posters/Banners
  • Business Cards
  • Copy Machine Rentals

Other services include the pick-up and drop-off point for wheelchair and electric scooter rental, computer workstation rentals and exclusive attendee shipping services.

Where to ship:
Recipient’s Name
c/o FedEx Office Business Center
9800 International Drive
Orlando, FL 32819
Name of Show
Recipient’s Cell Phone Number
Building, Hall & Booth Number

Contact one of our Orange County Convention Center consultants at 407-363-2831 or usa3996@fedex.com

The OCCC has wheelchair ramps, automatic doors, passenger elevators and accessible restrooms for those who need them.

Scooter and wheelchair rental services are provided by Scootaround. Through the on-site rental location, guests can rent mobility scooters and wheelchairs for events held at the convention center.

Please note:

  • Advance reservations are encouraged for a scooter or wheelchair rental by visiting the Scootaround website. Please call 1-888-441-7575 for more information.
  • Pick-up and drop-off locations for scooters and wheelchairs are located at the FedEx Office Business Centers in the respective concourses.

All parking at the OCCC is available on a first-come, first-served basis, including disability permit parking. Exact numbers of available spaces vary according to show traffic.

Animals are not permitted on the OCCC premises except in conjunction with an approved exhibit or in accordance with the Americans with Disabilities Act. Animals that are approved to be on the convention center premises must be on a leash, within a pen, or under similar control. The owner will be fully responsible for his/her animal(s).

Please email info@occc.net to address any concerns.

The OCCC has Wellness Rooms in the West, North and South concourses. The Wellness Rooms provide a private space for nursing mothers to pump or breastfeed.

The Wellness Rooms locations are:
West Concourse - Level 2, West Hall C Lobby, to the right of the Citrus Café (Food Court C)
North Concourse - Level 2, North Hall A, at the top of the escalator to the exhibit hall, adjacent to room N210E
South Concourse - Level 2, South Hall A, at the top of the escalator to the exhibit hall, adjacent to room S210E

Smart City Networks offers on-site wireless services for both attendees and exhibitors. Our Complimentary Internet is offered free of charge and is available in all public spaces and meeting rooms. Our Exhibitor Internet is available facility-wide on a 5 GHz wireless network, at speeds of 3 Mbps up/down per device. Complimentary Wi-Fi should not be used for mission critical tasks.

Call 407-685-2000 to speak to a Smart City team member.

Enhancing Your Event Dining Experience:
At Sodexo Live! at the Orange County Convention Center, our retail operations are designed to complement our existing Catering team and enhance your overall food and beverage experience, offering quick, delicious choices tailored to the unique needs of your event. With an average speed of service time of 1 minute per guest, from selection to delivery, our fast-casual options ensure your attendees enjoy seamless, hassle-free dining. Please note that we operate as a cashless facility, therefore only credit cards or approved vouchers are valid for purchase.

Explore Our Unique Offerings:
Orlando is renowned for its fantastic restaurants and dining experiences. From local farm-fresh favorites to classic international flavors, the best part is that you don’t have to leave the convention center to enjoy these delights. Some of our produce is even grown right on property. With 60 distinct retail dining options available at the Orange County Convention Center, we cater to every taste, including vegan, vegetarian, gluten-free, and other dietary preferences.

Brands You Know & Love
We have a wide range of retail food concepts to satisfy your attendees’ dining needs, from local gems to national brands. Here are just a few of the names you might encounter during your show:

  • Classic American BBQ
  • Greek specialties
  • International favorites
  • Vegan and vegetarian options

Commitment to Community & Sustainability:
We take great pride in delivering the quality you expect from an industry leader. Our partnerships with Orange County certified minority-owned businesses only enhance that standard. Sustainability is also central to our mission, as we are committed to reducing food waste while offering high-quality, responsibly sourced products. Our menus showcase plant-based dishes, healthy choices, and seasonal ingredients sourced from local farms in Central Florida.

Tailored Dining Solutions:
Our dedicated Retail Manager will work closely with you to curate food concepts that best match your audience. We offer an impressive range of flavors, from classic American BBQ, deli sandwiches, burgers, and pizzas to international cuisines like Greek, Chinese, French, Italian, and Japanese. With over 62 different food concepts, our offerings are flexible and adaptable to suit any budget and event style.

Food & Beverage Resources for Attendees

Lost and found is managed by the Security Division of the OCCC, who patrol the convention center 24 hours a day, seven days a week. Please call for any lost and found inquires.

OCCC Security Command Center:

407-685-1119

Upon request from show management (event planners), chair massage service will operate along concourses during event hours.

Depending on event activity, shoe shine stations will operate along concourses during event hours.

Upon request from show management (event planners), bag/coat check and airline check-in may be provided. Check the event's app or directory for locations and hours.