OCCC Attendee Services


Below is a menu of many of the services available to guests while on-site at the Orange County Convention Center.  Click on the topic of your choice to learn more.

Assistance for Guests with Disabilities

Below is a menu of many of the services available to guests while on-site at the Orange County Convention Center.  Click on the topic of your choice to learn more.

Assistance for Guests with Disabilities

Handicap Accessibility

The Orange County Convention Center is in compliance with the Americans with Disabilities Act (ADA) and continues to search for ways to better accommodate all visitors.  Both buildings are designed with wheelchair ramps, automatic doors, passenger elevators and handicap-accessible restroom facilities.


Braille

Throughout the OCCC facility, meeting rooms, restrooms and elevator signs contain Braille text for our visually impaired guests.

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Mobility Scooters, Wheelchairs & Oxygen

click here for Scootaround Mobility ServicesWhether traveling for business or pleasure, as the preferred mobility service partner of the Orange County Convention Center, Scootaround provides a simple, convenient electric scooter, wheelchair and oxygen rental service on-site.

 

Your mobility device can be reserved in advance and will be waiting for you during your event at one of the Convention Center's Business Centers or it can be delivered to your hotel in Orlando. Daily and weekly rates are available. Operators are available 24 hours per day, 7 days per week at (888) 441-7575. Don't forget to check out the Scootaround website and the Scootaround brochure for additional information!

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Handicap-Accessible Parking

All parking at the Orange County Convention Center is available on a first come, first served basis, including handicap-accessible parking.  Exact numbers of available spaces vary from show to show.  For a preview of the locations of handicap-accessible parking at the OCCC complex, click on the corresponding building name - West Building or North/South Building

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Restrooms

All restroom facilities are handicap accessible.

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Telephones

Text Phones (TTY) for guests with speech and hearing disabilities are located throughout the facility at most telephone locations.

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Theater

The Chapin Theater is fully wheelchair accessible and has 27 wheelchair-accessible spaces. 

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Recommendations

  • If a show offers to provide wheelchairs or electric scooters, attendees should place an order through this venue.
  • If an attendee must find his or her own wheelchair or electric scooter provider, determine the location of the show in advance by visiting the OCCC's Calendar of Events.
  • Speak to a Guest Services Representative by calling (407) 685-1202 to determine best drop-off location for your event.
  • If you are in need of an electric scooter, remember to order it in advance. 

If you have any further questions, please feel free to contact our Guest Services Desk at (407) 685-1202 or Guests@occc.net.

 

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