Our amenities are what make us the gold standard at the Orange County Convention Center (OCCC). We strive to provide superior service and convenience to attendees, letting them relax and enjoy their time at your event. Our staff and partners are ready to serve to your needs during any event, at any time.

Amenities including high speed Wi-Fi, business centers, and many on-site dining options are where we set the bar high in convenience. We are committed to providing the service one would expect from The Center of Hospitality and a rewarding experience to each and every visitor at the OCCC.

For the convenience of visitors, there are ATMs and money change machines located in each lobby of the North, South and West concourses.

The FedEx Office business centers are located in both the West and the North/South concourses.

FedEx Office provides the following services:

  • Faxing
  • Packing
  • Shipping & Receiving
  • Computer Rentals
  • Email & Internet Browsing
  • Office Supplies
  • Photocopying
  • Signs/Posters/Banners
  • Business Cards
  • Copy Machine Rentals

Other services include the pick-up and drop-off point for wheelchair and electric scooter rental, computer workstation rentals and exclusive attendee shipping services.

Where to ship:
Recipient’s Name
c/o FedEx Office Business Center
9800 International Drive
Orlando, FL 32819
Name of Show
Recipient’s Cell Phone Number
Building, Hall & Booth Number

Contact one of our Orange County Convention Center consultants at 407-363-2831 or usa3996@fedex.com

The OCCC has wheelchair ramps, automatic doors, passenger elevators and accessible restrooms for those who need them.

Scooter and wheelchair rental services are provided by Scootaround. Through the on-site rental location, guests can rent mobility scooters and wheelchairs for events held at the convention center.

Please note:

  • Advance reservations are encouraged for a scooter or wheelchair rental by visiting the Scootaround website. Please call 1-888-441-7575 for more information.
  • Pick-up and drop-off locations for scooters and wheelchairs are located at the FedEx Office Business Centers in the respective concourses.

All parking at the OCCC is available on a first-come, first-served basis, including disability permit parking. Exact numbers of available spaces vary according to show traffic.

Animals are not permitted on the OCCC premises except in conjunction with an approved exhibit or in accordance with the Americans with Disabilities Act. Animals that are approved to be on the convention center premises must be on a leash, within a pen, or under similar control. The owner will be fully responsible for his/her animal(s).

Please email info@occc.net to address any concerns.

The OCCC has Wellness Rooms in the West, North and South concourses. The Wellness Rooms provide a private space for nursing mothers to pump or breastfeed.

The Wellness Rooms locations are:
West Concourse - Level 2, West Hall C Lobby, to the right of the Citrus Café (Food Court C)
North Concourse - Level 2, North Hall A, at the top of the escalator to the exhibit hall, adjacent to room N210E
South Concourse - Level 2, South Hall A, at the top of the escalator to the exhibit hall, adjacent to room S210E

Smart City Networks offers on-site wireless services for both attendees and exhibitors. Our Complimentary Internet is offered free of charge and is available in all public spaces and meeting rooms. Our Exhibitor Internet is available facility-wide on a 5 GHz wireless network, at speeds of 3 Mbps up/down per device. Complimentary Wi-Fi should not be used for mission critical tasks.

Call 407-685-2000 to speak to a Smart City team member.

Our entire team is eager to have you experience any one of the over 50 different retail food concepts provided in our food courts, concourse and show floor locations.

From domestic classics like BBQ, Deli, Burgers and Pizzas to International favorites like Greek, Chinese, French, Italian and Japanese... we have something for the most discriminating traveler! This wide variety of food concepts offers many different price points to fit within your budget.

Sodexo Live! also offers a variety of freshly prepared menu items including healthy options with locally sourced products grown in the Central Florida sunshine. We know that “fresh is best” and make every effort to provide those options to you and manage the environmental impact of doing business.

We take great pride in offering the variety, quality, convenience and professional service that you would expect from an industry leader like Sodexo Live.

With just a click of the link below you can view an entire summary of our unique and diverse retail dining portfolio designed especially for the attendees of the OCCC.


Retail Food & Beverage Locations

West Concourse

  • Three food courts with multiple food concepts
  • Total of twenty-five permanent retail locations
  • Seated service in the Gary Sain Cafe

North/South Concourses

  • Four food courts with multiple food concepts
  • Over eighteen permanent retail locations
  • Seated service in the Northside and Southside restaurants

Portable Hospitality Carts

  • Dozens of food hospitality concepts
  • Designed for show floor or concourse locations

We look forward to serving you at the OCCC!


Food & Beverage Resources for Attendees

Lost and found is managed by the Security Division of the OCCC, who patrol the convention center 24 hours a day, seven days a week. Please call for any lost and found inquires.

OCCC Security Command Center:


Upon request from show management (event planners), chair massage service will operate along concourses during event hours.

Depending on event activity, shoe shine stations will operate along concourses during event hours.

Upon request from show management (event planners), bag/coat check and airline check-in may be provided. Check the event's app or directory for locations and hours.